Terms of service
Information you provide
When registering for an account or complete a transaction through the Services, we collect the information you provide, such as your name, title, email address, phone number, address, billing information and other similar information.
Use of information
-
To provide, update, maintain and protect the Services and our business. This includes use of Personal Information to support delivery of the Services, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities or at your request. Hey Harper may use your email address or phone number to send you notices (including any notices required by law, in lieu of communication by postal mail). If you correspond by email, we may retain the content of your email messages, your email address and our responses.
-
To personalize your experience and improve customer service. This includes Personal Information to understand your buying/shopping preferences so that we may be able to advertise other products that you might be interested, to notify you of items left as uncompleted transactions in your shopping cart, and related communications. Your information also helps us to more effectively respond to your customer service requests and support needs. Given this is related to direct marketing, we have a legitimate interest in collecting and using your email and information about your abandoned shopping cart to communicate with you about you uncompleted transaction.
-
As required by applicable law, legal process or regulation. Sophiya may in certain instances be compelled by law to process your Personal Information in order to comply with a binding order. We will only do so to the extent reasonably required by that order.
-
To communicate with you by responding to your transactions, requests, comments and questions. If you contact Sophiya, Sophiya may use your Personal Information to respond.